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In order to bid on Klaravik.dk, you must agree to our terms and conditions of purchase. The terms and conditions describe the buyer’s rights and obligations related to purchases on Klaravik. It is a condition of registration that you have read, understood and approved the agreement prior to bidding. Upon registration, you agree to the conditions of this agreement.
1. About Klaravik
Klaravik Danmark ApS (CVR no. 36920882), hereinafter referred to as “Klaravik”, is an auction house that, on behalf of companies, municipalities, financial institutions, authorities, bankruptcy estates and estates of deceased persons (hereinafter referred to as the “Principal”), facilitates the sale of items to the highest bidder (hereinafter referred to as the “Buyer”) via online auctions.
Klaravik acts solely as an intermediary and is neither the owner nor the seller of the auctioned items.
Klaravik provides the technical platform and tools facilitating contact between the Buyer and the Principal. The provision of the platform does not result in Klaravik becoming a party to the contractual relationship between the Buyer and the Principal.
2. Auctions
All items are sold via online auctions on klaravik.dk. Bidding is possible 24 hours a day, and each auction has a specified closing time. If a bid is placed within the last three minutes before the auction ends, the auction is automatically extended by three minutes.
Following the end of the auction, Klaravik will contact the highest bidder within two business days. The invoice issued following the auction shall be deemed to constitute the binding agreement.
3. Sellers
The seller is the Principal who has instructed Klaravik to facilitate the sale. The Principal is typically acting in a professional capacity. Klaravik is not the legal owner of the items and assumes no responsibility for their condition. Klaravik does not act as exporter in connection with sales abroad.
4. Buyers
To purchase items via Klaravik, the Buyer must have a registered and approved buyer account on klaravik.dk. To place bids, the Buyer must accept these terms and conditions and be at least 18 years of age. Approval of registration may take several hours and, in some cases, longer.
It is not permitted to register an account under a false name or in another person’s name. Such conduct may result in police reporting.
If Klaravik suspects misuse of a buyer account, violation of these terms and conditions, or failure to comply with agreed terms, Klaravik reserves the right to block the Buyer from further bidding on klaravik.dk.
5. Bidding
All bids are binding, even if the bid does not reach the reserve price at the end of the auction. If the reserve price is not met, the bid remains binding for two business days after the auction has ended, during which time the Buyer must remain available to
Klaravik for potential acceptance by the Principal. The binding period is extended by an additional two business days each time a new bid is submitted during negotiations.
In addition to manual bids, automatic bids (autobids) may be placed. The maximum autobid amount is not visible to other bidders. If two bidders place identical bids, priority is given to the bid placed first, as shown in the bid history.
Klaravik assumes no responsibility for bids that are not registered.
Information on how to buy via Klaravik is available at:
https://www.klaravik.dk/howtobuy/
6. Auction Items
All items on klaravik.dk are sold in their existing condition (“as is”). The auction basis consists of text, images and, in some cases, video. Buyers are encouraged to review the auction material carefully. Images may differ from reality, including in colour, shape and size.
Klaravik does not inspect the items. With assistance from the Principal, Klaravik’s auction broker conducts an interview-based assessment of the item’s condition.
The Buyer should be aware that unknown or hidden defects may occur.
Klaravik ensures, to the extent possible, that items offered for sale are not subject to tax debt and that any other outstanding liabilities do not encumber the Buyer.
For vehicles subject to registration, the Principal and the Buyer are jointly responsible for completing the transfer of ownership upon collection. Where a third party holds a security interest that must be redeemed and deregistered, or where the vehicle is leased and ownership must be transferred to the Principal prior to completion of the sale, the process may take longer and, in some cases, more than two weeks.
7. Repair and Spare Parts Items
If an item is described as a repair item in the auction material, it has not been fully inspected or test-driven by either the Principal or Klaravik. The item may be missing parts or have defects beyond those described. This must be taken into account when bidding. Passenger cars and light commercial vehicles with a sale price below DKK 30,000 are considered repair items.
If an item is described as a spare parts item, the item is in such poor condition that it cannot be used for its intended purpose. This must be taken into account when bidding.
No right of return or withdrawal applies to repair items or spare parts items.
8. Reserve Price
The reserve price is the minimum price pre-approved by the Principal. The auction page indicates whether the reserve price has been met.
A binding agreement is entered into between the highest bidder and the Principal upon completion of the auction, provided that the winning bid meets or exceeds the reserve price. If the winning bid is below the reserve price, the Principal may reject or accept the bid, thereby entering into a binding agreement.
9. Warranty
No warranty is provided for purchased items.
10. Fees
All sales are subject to a buyer’s premium, which varies depending on the item and is displayed on the relevant auction page when the user is logged in. The fee is clearly stated before a bid is placed.
11. VAT
VAT is added to all items unless otherwise stated. This is clearly indicated on the auction page.
12. Payment
Klaravik issues an invoice by email via PayEx to the Buyer with the highest bid in an auction where the reserve price has been met. The invoice must be paid within seven days. Payment to Klaravik is made with discharging effect for the Buyer.
13. Duty to Inspect
The Buyer has an extensive duty to inspect the item. Upon collection, the Buyer must inspect and approve the item’s condition in relation to the auction description.
Physical viewings are generally not offered during the auction period unless explicitly stated in the auction description.
All items are sold in their existing condition and may contain defects, as they are often used items.
The Principal is not liable for defects not discovered upon collection. If the Buyer uses a freight forwarder or representative to collect the item, the item is deemed approved when it leaves the collection site. The Principal is not liable for defects arising after collection.
Neither the Principal nor Klaravik is liable for defects in items sold on behalf of a bankruptcy trustee or in connection with other forced sales.
14. Collection
The invoice must be registered as paid by Klaravik before collection may take place. Once payment is registered, the Buyer receives a release receipt by email containing the Principal’s contact details. The Buyer must then contact the Principal to arrange a mutually suitable collection time.
The Principal is not obliged to allow collection during evenings or weekends.
Unless otherwise stated, the Buyer is responsible for collection, loading and any dismantling.
At collection, the reference code on the Buyer’s release receipt must correspond with the Principal’s release receipt. Both receipts are issued by Klaravik and must be signed.
The Buyer has 12 days from the end of the auction to collect the item. If the item is not collected within 12 days, Klaravik may charge a storage fee:
DKK 500 (excl. VAT) per commenced week per item with a bid below DKK 20,000 (excl. VAT)
DKK 1,000 (excl. VAT) per commenced week per item with a bid above DKK 20,000 (excl. VAT)
If the item is not collected within 30 business days (or another stated deadline), the Principal, via Klaravik, may terminate the purchase and resell the item.
The Principal and Klaravik are entitled to compensation in accordance with general principles of Danish law for losses and costs incurred as a result of termination caused by the Buyer, including any loss on resale. If resale is not possible or does not cover the incurred costs, the item may be scrapped, recycled or disposed of, after the Buyer has been informed using the last known contact details.
The Principal assumes no responsibility for deterioration caused by late collection.
If the Principal cannot provide collection within 12 days, the Buyer may demand performance or terminate the purchase. In the event of justified termination, the Buyer is entitled to a refund of the amount paid to Klaravik and may not raise any other claims. The Buyer must take reasonable steps to limit loss or damage.
15. EU Sales and Export
Foreign Buyers are obliged to export the item from Denmark immediately after collection to the country where the Buyer is registered or resident.
Buyers from countries with a Corruption Perceptions Index (CPI) below 60 must undergo enhanced validation to obtain an approved buyer account.
VAT is always added to the invoice unless otherwise stated and must be paid in full. Buyers registered outside Denmark with a valid VAT number may request a VAT refund. To obtain a refund, valid export documentation must be sent to info@klaravik.dk no later than 10 days after the end of the month in which the item was collected.
If this deadline is exceeded, VAT refund is not guaranteed.
Documentation required for intra-EU sales:
Signed CMR consignment note or shipping label
Invoice from the transport company
Klaravik’s export declaration
Buyer’s company IBAN and SWIFT
Documentation required for export outside the EU:
Customs documents
Klaravik’s export declaration
Buyer’s company IBAN and SWIFT
16. Complaints
Klaravik acts solely as an intermediary and is not a party to complaints. Klaravik may receive complaints and assist in facilitating communication between the Buyer and the Principal but does not act as legal representative for either party.
Complaints may be submitted to info@klaravik.dk or via:
https://www.klaravik.dk/reklamation.html
If Klaravik assists with the complaint process, solutions are generally agreed between the parties. If no agreement is reached, Klaravik may, for facilitation purposes, determine how the complaint shall be handled, including whether a proportional price reduction, repair or termination is appropriate.
Complaints must be raised before the item is transported from the collection site. Any agreement must be documented in writing and signed by both parties. Buyers are advised to document the item upon collection.
No repairs may be initiated without prior written approval from both Klaravik and the Principal. Repairs carried out without such approval do not entitle the Buyer to compensation.
No compensation is provided for direct or indirect loss.
17. Technical Errors and Reservations
Klaravik disclaims liability, to the extent permitted under Danish law, for loss or damage caused by technical errors, communication failures or similar issues. Klaravik is not responsible for bids not being registered or for lack of access to the platform.
Klaravik reserves the right to correct typographical and clerical errors and does not guarantee that images or videos accurately represent the items offered for sale.
Klaravik may, at any time during the sales process, reject sales, disregard bids or reopen auctions due to technical errors, input errors or other circumstances.
Klaravik acts solely as an intermediary. The rights afforded to Buyers under the Danish Sale of Goods Act in respect of delay, defects or similar matters apply exclusively to the legal relationship between the Buyer and the Principal.
18. Processing of Personal Data
Klaravik processes personal data in accordance with GDPR and Danish data protection legislation. By creating an account, the Buyer accepts such processing. The privacy policy is available at klaravik.dk.
19. Governing Law and Jurisdiction
This Agreement is governed by Danish law, excluding conflict-of-law rules that would lead to the application of another jurisdiction’s law.
Any dispute arising out of or in connection with this Agreement shall be settled by the ordinary courts at Klaravik’s legal venue.
Klaravik ApS
Stengårdsvej 25, Lunderød
DK - 4340 Tølløse
DENMARK
Kontakt kundeservice Mandag-torsdag fra 07:30-15:30 Fredag fra 07:30-14:00
Mail: info@klaravik.dk
Telefon: 7220 7035
Klaravik ApS
Stengårdsvej 25, Lunderød
DK - 4340 Tølløse
DENMARK
Kontakt kundeservice Mandag-torsdag fra 07:30-15:30 Fredag fra 07:30-14:00
Mail: info@klaravik.dk
Telefon: 7220 7035